Shipping Policy

At Bivella, we work hard to ensure your order arrives quickly and safely.

Processing Time

All orders are processed within 24 to 48 hours after payment confirmation.

Shipping Time

Orders are typically delivered within 3 to 7 business days depending on your location.

Please note that shipping times may vary during holidays, high demand periods, or due to carrier delays.

Order Tracking

Once your order has shipped, you will receive a tracking email with a link to monitor your package in real time.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect shipping information.

Lost or Delayed Packages

If your package is delayed or lost in transit, please contact us and we will do our best to assist you.

Contact Us

For shipping questions or support, contact: